Showing posts with label small business crm. Show all posts
Showing posts with label small business crm. Show all posts

Friday, March 20, 2009

Monetizing your website with limited traffic

Making money off of your website is not an easy task, but it can be done. The easiest and fastest way to start making money is to sign-up with an advertising network. One type of ad network is pay per click (PPC), such as Google AdSense. Other networks are pay per impression (CPM) like Burst Media or Tribal Fusion. The problem with the later is you need a substantial amount of traffic to make any money. Sometimes you will need a lot of traffic just to sign up with them.

So what can you do if you are like the rest of us but don’t have a whole lot of traffic?

1) Pick your niche

Sometimes websites are so focused that getting a single click from a Google advertisement can make you $10. The problem is that these opportunities are few and far between. Keywords that have to do with legal issues such as Mesothelioma (asbestos disease) can pay up to $25 a click. Other business products such as newsletter software, small business CRM, and even brand names can net you a lot of cash.

2) Build your site properly

If you focus on building your website properly, provide good content and generally follow good practices you may find your website having a nice Google page ranking. If you have a page ranking of 4 or higher, you can probably sell ads on your site that are focused on SEO.

For example. LogicBright, small business contact manager, wants to appear higher on Google's search results. So they purchase a advertisement, in the form of a text link, that contains their keywords. LogicBright will not get any traffic from your small website, but the SEO benefit is there and they may be willing to pay $25 a month or more for higher page ranks.

3) Offer paid reviews

If your website is a blog or a website that can fit reviews, you may be able to make money by posting paid reviews on your website. Some companies such as PayPerPost will allow you to join their network to find these opportunities. You are usually provided with all the product information you will need and in many cases it won’t take long at all to make some money. The biggest requirement these sites have is that your page ranking is decent and you make regular updates.

So you see, you don’t need to rely on high-traffic anymore to monetize a website. The best part about it, is all of these things can help you build your traffic as a result of promoting your website in certain channels.

Tuesday, March 25, 2008

LongJump CRM Reviewed

LongJump is one of the newest web based CRM’s on the market today, unfortunately all the hype may not be worth much.

I reciently signed up for the 30 day trial to see what all this “custom application” and “relational database” stuff that they advertise is about. It is definintely not geared to inspire small businesses to use a CRM package. It is just much too difficult and involves too much understanding of the underpinnings to do even basic tasks.




First impressions:

The appearance of LongJump is actually pretty nice. It has a green a blue windows XP color theme going on that works quite well. The overall layout is really nothing new with the tabs across the top and some actions on the left. What was interesting and hard to get used to was to add a record of anytime you needed to click on the tab you wanted and then click “add record” from the left side of the screen. A bit odd but nothing to major.

Another thing that I noticed was the drop down menu at the very top of the page. This allows you to go between your “contact manager” and your “sales force automation” along with over 12 other modules that you can choose or ones that you have created yourself. This was somewhat neat but the more I got into it the harder it was for me to use because of this.

The homepage consisted of widgets that are “drag and droppable” which was nice, though the drag and drop was choppy on FireFox. They allow you to show a lot of content on each page but this requires a minimum screen resolution of 1280x1024 to use their product. If you have this, no worries.

Under the hood:

My biggest pet peeve when working with LongJump was that you have tabs from each area that are the same but not connected to the other areas. Ie. In the Sales Force Automation tab I have accounts and contacts but if I go to the “campaign manager” tab and try to set up a mailing list it seems that I have to import new contacts instead of being able to say “use these contacts that I have already entered. There may be a way to do this, but it sure isn’t intuitive.

The lack of intuitive actions was the bottom line to why I cannot recommend this product. Even something as simple as uploading your logo isn’t as easy as it should be. You have to click on “upload logo” then you go to a screen where you need to enter all your company information, go to another screen to upload the photo and then select that upload from the prior screen. It doesn’t even resize it to make it look decent.

Final Thoughts:

What LongJump has done is create an application that can create other applications. In theory this is fantasic, but in reality all it did was create a hard to use product that isn’t “great” at anything. If you use only the basic contact manager and ignore the other parts it may work for your company, but once you start messing around with the rest you will find it just isn’t designed as nice as it could be.

For the same price you can get an easier to use small business crm software.

Friday, March 21, 2008

The verdict is in on LogicBright’s new version

After several responses about the new version of LogicBright CRM, the consensis is that it was a great move for the product. Everyone thought the interface changes were good and made it easier to get around. A couple were really impressed with the “dragging and dropping” of custom fields. Most of the other features went over really well including the “assign to teams.” However, they felt that feature was really needed prior to this launch, but is glad it is part of the product now.
Though I only talked to a few small businesses regarding the changes, it seems that LogicBright CRM is really paying attention to what their clients want in a small business CRM solution.

Friday, March 7, 2008

LogicBright CRM Launches New Version: Is it good?

On 3/2/08, LogicBright CRM released news of version 1.5. The new version boasts "30% lighter and has innovative new features that will help users be more productive and efficient while maintaining its ease of use." For those of you unfamiliar with LogicBright CRM, they are a small business CRM application.

But what does this all mean to you? Is it better? Faster? Do the new features complicate things?

Well I tried it out and here is what I found.

As to the "30% lighter, faster" claim. I didn't really notice the speed difference on every page, I am using a 8mb cable line so it is doubtful that their old interface was large enough to impact me. But I would assume that on a slower connection, maybe one that a mobile sales person would use, it could impact them.

There were many new features listed on their LogicBright CRM 1.5 tour page. So I will go down the list and discuss a few of them.

Start-up wizard - When new users login, they get a 5 step wizard that walks them through a few basic tasks. This is really innovative and original. I think new users will really appreciate this feature and will help them understand what CRM is capable of in an easy way.

The Interface - This was noticeable from the first login. The data is shown in a clear more refined way. I found it easier to scan for the information I was looking for.

Drag and Drop - This was probably the best feature addition I could have seen. One of their weak points in the past was their inability to put custom data fields any where you wanted. But now you can easily drag them to the spot you want them. It was one of the easiest "setups" I have seen for a CRM product.

Assign to Teams - Long overdue, but done well. When you type in an employees name it allows you to choose numerous employees or choose a team that they are on. Like usual, they use their innovative instant search that searches for your users as you type.

New Widgets - I noticed the addition of a photo widget, where you can put a couple photos to have a mini slide show on the homepage. Neat, but not overly useful. I also noticed a few options for existing widgets which allowed me to read a bit about the article before clicking on the news link. Pretty useful.

Overall, most of the changes are really good. There are a few "niceties" that aren't overly useful but add to the refinement of the product. I think LogicBright CRM has sealed the "Easy use CRM" part of the market.


Monday, January 21, 2008

How Google, MSN and Yahoo Differ on Search Engine Marketing

So you are interested in advertising on Google, MSN and/or Yahoo but don't know if there are any real differences. Take it from me, there are very big differences and being aware of them can save you a lot of money.

Back-story

Recently, I was charged with the task of promoting a new piece of software that is geared towards the small business market. I felt this was a good opportunity to run a test to see which search engine is most effective to advertise on. What I found was some startling differences between Google Adwords, Yahoo Sponsored Search and MSN AdCenter and how effective each one was at promoting my product.

Test Setup

Over two months run the same advertisements with the same keywords on Google Adwords, Yahoo Sponsored Search and MSN AdCenter to see how each of them performs. Though the daily budgets were the same, the cost per click had to vary in order to keep consistent with other bids for each search engine. The goal was to bid just enough to appear in an average search position of 2-3.

Test in progress

While the test was taking place I noticed that Google had by far the most impressions to offer and had very little trouble filling my entire budget each day. Yahoo, though they said they didn't have many impressions to offer for those keywords also maxed out my budget each day, sometimes even exceeding my daily maximum. MSN on the other hand never came close to filling my budget; sometimes it only drove a handful of people to the site over a week's time.

Another thing I noticed is that the cost per click varied slightly for the same position in their results. Google was the most expensive at just over $3 dollars per click, Yahoo was $2.67 and MSN was $2.39. I realize that the costs are a bit arbitrary without the keywords but this article is for comparison's sake and not specifics.

The Conclusion

In the end the only thing that really matters is how many clicks were converted. For those of you new to the term "conversion": A conversion is any signup, purchase or traceable action that you wish a user to perform. For us, a conversion meant a sign up.

After two months we had 60% of our signups from Google, 50% from MSN and a dismal 10% from Yahoo. The biggest surprise is that Google cost 50% of our total money spent, Yahoo cost 35% and MSN cost only 15% of our total budget. In the end MSN ended up being much cheaper per conversion and even though they didn't send a ton of traffic to our site it seemed that they were well qualified people that they were sending.

Yahoo was the biggest disappointment, costing over 3x's per conversion than Google and over 6x's more than MSN. There can be a host of reasons this is so, one of the possibilities is that Yahoo's users are not interested in the type of software we were promoting. Another possibility is that Yahoo's ads get clicked on by their users at a much higher rate which also causes the quality of the leads to be lower.

In the end, running campaigns on the major three search engines can be a great help, but monitoring them can save you a lot of money in the long run. What works on one search engine many not work on another, and keeping an eye on it will help you determine this. Don't be afraid to pull the plug if one is not working, sometimes you just need to go with what works and not force something that isn't showing you results.

Monday, December 10, 2007

Keeping Press Releases Interesting

Most press releases are boring and don't appeal to the general public and many don't even appeal to the editors they are written for. The key to writing a good press release is to make it interesting from the start. A bad title or first paragraph can destroy a great press release. Here is the first paragraph and title of one that is different.

LogicBright CRM writes:

LogicBright CRM Fights the Software Obesity War

The obesity epidemic rages on and costs billions of dollars annually; one company is trying to put a stop to the obesity – in software at least. LogicBright CRM is fighting the software obesity war (SOW) by providing small businesses with a faster, lighter contact and lead management system that will save them money.

As you can see, this release takes a different approach to their announcement. They could have just said, "We have this new small business crm software" but instead they made it interesting and creative.